Return and Refund Policy

Return Period:

  1. Online Technologies ( must be informed within 2 days for Electronics & 7 days for Other Products of receiving the item to be eligible for return. 
  2. Item must be in the original packaging with tags intact in the same condition it was delivered in.
  3. Items returned after the Return Period has lapsed will not be accepted. 
  4. Items, such as cakes, sweets, food items, undergarments, precious metals, artificial grass carpets are not eligible for return.  
  5. Items to be returned are the sole responsibility of the customer until they reach us, and customer needs to ensure items are properly packed to prevent any damages en route to us. Items damaged en route will not be accepted.  
  6. It is the customer’s responsibility to ensure proof of postage for parcels that contain items to be returned.  
  7. Upon receiving a return request, Online Technologies will require minimum 03-04 business days to process your request and obtain approval to issue a replacement unit.  
  8. If granted approval, Online Technologies will require minimum 02-03 business days to ready the replacement unit.  


Refund policy: 

  1. A full refund will only be provided in the event a replacement unit for the size/specific model is no longer available. The refund will not include any delivery charges borne by the customer for return of item.   
  2. All refunds will be processed within 3-5 working days. Processing refunds back to your credit card/ bank account may require additional time depending on the bank due to its own operational time for which Online Technologies ( will not be responsible.




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