Frequently Asked Questions
Yes, and you will also benefit from it; if you register with us you will be able to enjoy the following benefits through your lankaeshop.com account:
• Save your address and details for faster shopping
• Manage your account details, order history and email preferences and see order status.
We accept Credit Card payments such as Mastercard, Visa or American Express and following payment methods through our Payment Gateway Partner WEBXPAY.
Union Pay, Discover, Diners Club, DFCC Virtual Wallet,
FriMi, UPay, WeChat Pay, Ali Pay, eZcash, mCash and Sampath Vishwa
We offer island wide shipping through our courier partners. We use our delivery vehicles to deliver cakes , flowers and other gifts for occasions such as birthday.
If you need any special delivery requirements contact us and we will offer you the best delivery options for your order.
We also offer international delivery of products through DHL, FedEx and other international courier services.
Local Delivery within Sri Lanka :
We provide island-wide delivery services. We deliver items from Maharagama. For the orders to be delivered to Colombo and suburb areas we provide next day delivery (please order at least 24 hours before delivery date) and delivery fee will be added according to the distance from our location.
For the delivery outside Colombo and suburb areas please confirm before at least 24hrs as we have to arrange our delivery services and for this we have to calculate charges according to the distance . We provide door to door delivery services according to your requirements.
We also provide island wide delivery (except for cakes and fresh flowers) through our courier partners.
Courier delivery will take 2-3 working days depending on the distance.
Lankaeshop.com will make every effort to deliver the products at the time agreed. All recipients must inspect delivered item(s) and sign a delivery note to say that the item(s) are in "as expected" condition.
If you received the product with any defect, you will be receive a full 100% refund with no deductions if the error is ours.
All defect items must be returned within 14 days of the date we shipped the product to you.